Periodically a negative critical incident or unexpected new requirement arrives from what ever source and you and other leaders have to respond and make new “fixes” happen now. When this new task lies outside the normal requirements for getting day-to-day results, either the leader or team members may not have time or answers for how to proceed.
Since everyone has a boss and they always want problems solved yesterday, you have no option but to respond and make choices about how to proceed. Some tend to wait and see what happens. Others act without plans or processes that assure enough “fail safe”, which makes unintended bad results more likely to happen. Still others do things that make good outcomes happen quickly. We fit this latter category.
Sustained Advantage consultants help clients by getting to the heart of problems and providing answers that get results within 45 to 90 days as a routine experience. Having filled the full time role of CEO in creating and maintaining Value within Organizations gives us a “results now” perspective. We understand the pressures of getting things done quickly and the laws of unintended consequences.
We start engagements with our sponsor executive and make certain all parties understand what’s at stake, what issues we are asked to tackle and the boundaries for our scope of work. We complete a very rapid 10 step assessment and share that with our client to set expectations on what we see and how we anticipate things will unfold. From there we complete the agreed on work plans, provide feedback and make happen what we have promised. Of course we frequently encounter unexpected turns in the road that complicate things, but making certain good outcomes happen is our job.
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